North Pole Digital Sketchbook

$ 7.00

This downloadable PDF includes 7 layouts, 7 sketches, and 2 bonus designs to help you create festive tags and layouts with your North Pole Tag Set and more.

New Release

Add festive charm to your scrapbooking with The North Pole Sketchbook! This downloadable idea book features 7 finished layouts with 7 coordinating sketches—plus 2 bonus sketches—all designed to help you make the most of your North Pole Tag Set and other featured sets. Filled with inspiring design-ready ideas, this PDF will spark your creativity and help you capture the magic of the season in every project.

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SKU: SSB-6955Categories: Digital Idea Books, Idea BooksTags: christmas, north pole, winter

Product Guarantee

Last Updated: November 6, 2024

At Kiwi Lane, we stand by the quality of our products. Your satisfaction is our top priority, and we want you to feel confident in your purchase.

30-Day Guarantee

If any part of your order is missing or arrives damaged, simply contact us within 30 days of receiving your order, and we will send a replacement at no cost.

After 30 Days

For claims made after 30 days, we offer store credit for up to 90 days, with the customer responsible for shipping costs.

Lost Items

We do not replace individual lost items, but you may purchase a replacement set at a discount within 90 days of your original order date.

Missing Items, Incorrect Shipments, or Defective Merchandise

Contact our customer support team within 90 days of the shipping date to explore your replacement options. This guarantee does not cover merchandise damaged through accident, misuse, or normal wear and tear.

Additional Notes

  • Kiwi Lane reserves the right to substitute merchandise of similar quality and value for items that are discontinued or out of stock.
  • Designer Templates may vary slightly in size from the images shown in our catalog, and such variations are not considered manufacturing defects.
  • Replacement timeframes are required because some items may be vaulted or retired and would not be available for replacements in the future. We encourage you to check your orders and report any issues within the specified timeframes to help us assist you better.

Our goal is to ensure that every experience with Kiwi Lane is a positive one. If you have any concerns, don’t hesitate to reach out. We’re here to help!

Shipping Policy

Last Updated: November 6, 2024

At Kiwi Lane, we’re dedicated to getting your products to you as quickly and efficiently as possible. Below are the details of our shipping policy.

Processing Time

Orders are typically processed within 1-3 business days. During sales, holidays, or special promotions, processing times may be longer.

Shipping Rates & Delivery Times

  • Domestic Shipping (USA): Shipping and handling costs are $5.95 or 10% of your order total, whichever is greater. Estimated delivery is within 3-7 business days once your order has been processed.
  • Additional Fees: A $3.00 heavy item fee applies to orders that include paper, idea books, or any items classified as heavy. This fee is applied per order, not per item.
  • International Shipping: Shipping rates and delivery times vary by location. Duties and taxes may apply and are the responsibility of the customer. Please email support@kiwilane.com for more details.

Pre-Orders

Pre-order items have specific shipping timelines, as noted during the purchase process. Please check the product description for estimated shipping dates.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us at support@kiwilane.com within 7 days of the expected delivery date for assistance.

Returns & Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Return Policy

Last Updated: November 6, 2024

We want you to be fully satisfied with your Kiwi Lane products. If you need to return an item, please follow the steps below.

Review the Return Policy

Ensure that your item is eligible for return by reviewing our return policy. Items must be returned within 30 days of receipt and must be in their original, unused condition.

Contact Customer Support

Reach out to our customer support team to initiate the return process. Please provide the following information:

  • Your order number
  • The item(s) you wish to return
  • The reason for the return

Receive Return Instructions

Our customer support team will provide you with return instructions and a return authorization (RA) number. This number helps us process your return quickly.

Prepare the Return Package

Pack the item(s) securely in their original packaging. Include a copy of your original invoice and the RA number provided. Address the package to the return address given by our customer support team.

Ship the Return

Send the package using a trackable shipping method. Please note that you are responsible for the return shipping costs unless the return is due to a Kiwi Lane error.

Return Processing

Once we receive your return, we will inspect the item(s) and process your request. Refunds will be issued to the original payment method or store credit, depending on your preference. Allow 7-10 business days for processing.

Tracking Your Return

You will receive a confirmation email once your return has been processed. If you have any questions or need assistance, feel free to contact our customer support team.

Items Not Eligible for Return

  • Discontinued items
  • Kiwi Club Subscription Orders
  • Digital items

Note: Items returned outside of the 30-day window or that are not in their original condition may not be eligible for a refund or exchange.

Digital Downloads

Last Updated: November 6, 2024

Thank you for purchasing digital items from Kiwi Lane! Below are the guidelines to help you access your digital downloads smoothly:

Accessing Your Digital Downloads

After completing your purchase, you will receive an email confirmation with a link to download your digital items. You can also access your downloads by logging into your Kiwi Lane account and navigating to the “My Downloads” section.

Download Process

Click on the provided link in your email or your account page to begin the download. Ensure you have a stable internet connection during the download to avoid interruptions.

File Formats

Our digital items are available in common formats like PDF, PNG, or JPEG, depending on the product. Make sure you have the necessary software (such as Adobe Reader for PDFs) to open and use the files.

Download Limits

Digital items can be downloaded a maximum of three times. If you exceed the limit or need further assistance please reach out to our customer support team.

Troubleshooting

If you experience issues accessing or downloading your files, clear your browser cache and try again or use a different browser.

For additional help, please reach out to our customer support team.

Refunds & Exchanges

Due to the nature of digital products, we do not offer refunds or exchanges on digital downloads. Please review your order carefully before completing your purchase.

Simplify your scrapbooking!

Maximize your creativity and simplify your process with tools that let you Play-to-Create effortlessly. That’s the magic of Kiwi Lane Designer Templates!

Maximize your creativity and simplify your process with tools that let you Play-to-Create effortlessly. That’s the magic of Kiwi Lane Designer Templates!

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Frequently Asked Questions

Explore our Frequently Asked Questions for quick and clear answers to common questions. If you can't find the answer you're looking for, feel free to reach out to our customer support for personalized assistance.

Contact us
  • What is your return policy?

    We want you to be completely satisfied with your purchase! If you’re not happy with your Designer Templates, you can return them within 30 days for a full refund or exchange. Please ensure that items are in their original condition and packaging.

    View details of our Happiness Guarantee

  • Do you have support to help me learn this process more?

    Absolutely! We offer a variety of resources, including free events and creative ideas within our community, available to all customers. If you don’t receive your invite to our community, please reach out to our support team for assistance.

  • What basic tools do I need to use with the Designer Templates?

    To get started, you’ll need a good pair of scissors and a pencil. We also recommend having some ink and daubers on hand for a polished finish. Beyond that, it’s entirely up to you how you choose to dress up or play with the designs!

  • Do you have Idea Books?

    Yes! We offer a variety of Digital and physical Idea Books filled with layouts and creative tips to inspire your projects. You can find these in our shop to help you maximize your designs and spark your creativity!

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